2.5 Using the eligibility checker

2.5 Using the eligibility checker

The eligibility checker gives you a quick indication of whether Home Energy Saver discounts could be for you, before you spend time on an application.

The checker is quick and asks a few basic questions: the postcode of the property getting the product (NSW only); whether you hold an eligible concession card; if not, whether your household income is below $80,000 and you are an Australian citizen or permanent resident; and whether you are the owner-occupier, tenant or landlord of the property.

You don't need an account or any documents to use it. Nothing you enter is stored until you create an account. Once you give us your email address, what you enter from that point is stored and handled under our privacy policy.

Notes

  • The checker result is a guide only. Final eligibility is confirmed through the application process.

Frequently asked questions

The checker says I may be eligible. What now?

Great. The next step is to gather your documents and start your application. See Before you apply: your checklist.

The checker says I'm not eligible. Is that final?

The checker is a guide based on your answers. If your circumstances are unusual or change you may become eligible, so it’s worth trying again later. If you selected off-grid home as your house type, that’s a different situation: off-grid homes aren’t eligible for the program yet, but that’s expected to change. See What if I'm not eligible? for your options, or if you have an off-grid home, follow the link on that screen to register your interest to be notified when it’s available.