1.3 Discounts explained

1.3 Discounts explained

Home Energy Saver discounts help eligible households reduce the upfront cost of energy saving home upgrades. Eligible households may receive a discount of up to $4,000, with a minimum customer contribution of $200.

How it works

  1. Choose your upgrades and get an estimate of the total cost.
  2. Create your account and check your eligibility. We verify your income and your connection to the property. If you rent, we ask for your landlord’s contact details and contact them for their consent before any products go ahead. See Eligibility for renters.
  3. Submit your application, and we let you know the outcome.
  4. If approved, we invite you to continue when it is your turn, by email, because high demand is managed in stages. When you are invited, you verify your identity, sign your Customer Discount Agreement and pay your deposit, which is $200 or 10% of the amount above your discount, whichever is greater.
  5. Forge Solutions assesses your property and sends you your quote. You confirm it and pay your remaining balance.
  6. Get your products installed, sign off the work and enjoy your comfier home.

What the discount can go towards

Eligible products include draught proofing and shading, ceiling insulation, double glazed windows or doors, heat pump and solar water heaters, reverse cycle air conditioning, ceiling fans, induction cooktops, home electric vehicle chargers, rooftop solar, home batteries, switchboard upgrades, and Home Energy Ratings.

Notes

  • The final discount amount depends on the products you select.
  • If you rent, your landlord pays the contribution, because the products become part of their property. See Renters: your guide to Home Energy Saver.

Frequently asked questions

Is the discount paid to me as cash?

No. The discount reduces what you pay for your products and is handled between Creditex and Forge Solutions, who manage your installation. It is not a cash payment.

Can I apply if I already have solar?

Yes. Having an existing solar system does not affect your ability to apply for a Home Energy Saver discount. Solar is only a consideration if you're applying for a residential battery. To be eligible for a battery, you must either have an existing rooftop solar system or include rooftop solar as part of your Home Energy Saver discount application.