9.1 Renters: your guide to Home Energy Saver

9.1 Renters: your guide to Home Energy Saver

Yes, Home Energy Saver is for renters too. If you're named on the lease and meet the eligibility requirements, you may be eligible for a discount of up to $4,000 towards energy saving upgrades. Your landlord will be required to pay a minimum contribution of $200, or the gap between the value of the discount and other incentives and the full cost of the upgrade. Here's your path through the program, in order.

1. Get an estimate

Start by choosing the products you're interested in and building an estimate. This doesn't need an account, and it doesn't need your landlord yet. Read: Upgrades you can choose.

2. Check you're eligible and apply

If you're renting, you can apply for a Home Energy Saver discount, provided you meet the eligibility requirements and have your landlord's consent. If you move to a new rental property with a different landlord, you may be eligible to apply for another discount. . Read: Eligibility for renters, and Who can apply.

3. We bring your landlord in

As part of your application, we ask for your landlord's contact details and reach out to them directly to review and approve the products. At the end of the online application, your landlord confirms their involvement by signing the Customer Landlord Discount Agreement. You give us their details, and your landlord gives consent to the upgrade. You should discuss with your landlord before you apply because you need their consent to share their details in your application and so the agreement we send them is expected. Read: If you're renting: your landlord's approval. Share: Landlords and property managers: your guide.

4. Once approved, verify your identity and pay

If you're approved, you verify your identity, and your landlord pays the deposit, which is $200 or 10% of the amount above the discount and other incentives, whichever is greater. The electrical and safety assessment is booked after your landlord has paid the deposit. Your landlord pays this because the products become part of their property and will remain after you leave. Read: Verifying your identity, and How much will I pay.

5. Electrical and Safety Assessment and installation

A Forge assessor visits to complete the electrical and safety assessment and confirm the quote.. If the electrical and safety assessment changes anything about the job, you and your landlord both approve the variation, and your landlord pays the remaining balance once the quote is confirmed. The Customer Installation Agreement is sent to your landlord to sign. Forge will then schedule your installation, your products are installed, and you sign off once the work is done. Read: Warranties explained.

Approvals and payments

WhatWhenWho signs or pays
Customer Landlord Discount AgreementEnd of the online applicationYou and your landlord
Deposit: $200 or 10% of the amount above the discount, whichever is greaterEnd of the application, before the assessmentYour landlord
Installation variation approvalAfter the assessment, if the job changesYou and your landlord
Remaining balanceAfter the assessment, at the quoteYour landlord
Customer Installation AgreementAfter quote accepted and remaining balance paidYour landlord

Frequently asked questions

What if my landlord says no?

If your landlord doesn't approve the products, your application can't go ahead, because their approval is required before anything can be installed. See If you're renting: your landlord's approval for what may help the conversation.

I live in social or community housing. Does this apply to me?

Social and community housing tenancies are not eligible for a Home Energy Saver discount. Other NSW Government energy support may still be available, so it is worth looking at what is offered at energy.nsw.gov.au. Read: Eligibility for renters.