5.19 How much will I pay?

5.19 How much will I pay?

Every household pays something towards their products. Here's how the numbers work.

The basics

  • Eligible households will receive a discount of up to $4,000 towards approved energy saving upgrades.
  • Your contribution is a minimum of $200 or 10% of the total cost, whichever is higher. Paying the minimum contribution is a requirement to receive the discount.
  • If your chosen products cost more than your discount covers, you can pay the remaining balance or you may be able to apply for a loan to cover the additional cost through Home Energy Saver loans, if you are eligible. The amount you pay is what is left after your discount and any other government incentives you qualify for. The electrical and safety assessment confirms your final price.

When and how you pay

You pay your contribution once you're approved, as part of signing your Customer Discount Agreement. This happens before your property is assessed and well before installation, not afterwards. You'll always see your exact amount in your account before you're asked to pay.

Warning
Warnings

  • You will always see your exact contribution before you're asked to pay it. If anyone asks you to pay money before you've been approved, stop and contact us.

Frequently asked questions

Is $200 the most I will pay?

Your contribution is a minimum of $200 or 10% of the remaining cost, after the discount and other incentives have been applied, whichever is higher. If your chosen products cost more than the discount and any other government incentives, you can pay the difference or apply for a Home Energy Saver loan, if you’re eligible. Your exact amount is always shown before you're asked to pay.

Can I use a Home Energy Saver loan to cover my share?

You may be eligible for both a Home Energy Saver discount and loan. Loans are managed separately by approved loan providers. If your project costs more than the maximum discount of $4,000 and any other government incentives, you can apply for a zero-interest loan for a value of up to $15,000. Loan terms vary between finance providers, so you can compare each provider's terms before you apply. See Can I get both a discount and a loan?