3.8 Tracking your application status

3.8 Tracking your application status

Your account shows your application's status at every point. Here's what each status means and what to do, if anything.

StatusWhat it meansWhat you need to do
In reviewOur team are reviewing your eligibility documents and will confirm a result shortly.Nothing, unless we contact you.
More information requiredWe need more information before we can verify your eligibility. We email you explaining exactly what we need.Check your email and your account, and follow the instructions provided by our team.
ApprovedYour eligibility is verified and your application is approved.Follow the next steps in your account.
Not approvedYour application did not meet the eligibility criteria.We email you to explain why. See If your application is not approved for your options.