3.2 How to apply step by step

3.2 How to apply step by step

Applying for a Home Energy Saver discount is done online through your account. Here's the whole process from start to finish.

  1. Get your estimate. Answer a few quick questions, choose your upgrades, tell us a little about your home and pick your models. You’ll see your estimate build as you go. No account needed yet.
  2. Save your estimate and create your account. We’ll ask for your email address to keep your estimate safe and get your account started.
  3. Provide your details. Your name, mobile number and address.
  4. Check your eligibility. We verify your eligibility, either through an eligible concession card or your ATO notice of assessment, and your connection to the property. If you rent, we’ll also ask for your landlord’s contact details here. See Documents that prove your eligibility and, if you rent, If you’re renting: your landlord’s approval.
  5. Review and submit.
  6. We’ll let you know the outcome. See Understanding your approval for what happens next once you’re approved.

Notes

Frequently asked questions

How long does the application take?

If you prepare your documents, it won’t take long. The initial eligibility check and estimate can take as little as 5 minutes. Also, you can save and come back later if you need to.

Can someone help me apply?

Yes. A family member, friend or community organisation can help you, and phone based support is available. See Apply by phone or paper. If someone is applying on your behalf rather than sitting with you, they need to be named as your nominated authority when the account is created.